General:

The goal of CCCHC is to provide the highest quality care to our clients. To that end, volunteers must treat all clients and other volunteers with the highest regard. This means to treat all that seek our help as the brothers and sisters in Christ that they are; showing love, mercy and compassion. Treat each sister/brother with respect and dignity maintaining complete confidentiality with regards to all information that you may encounter. In this way, we may seek to "be Jesus" to all who enter our doors.

CCCHC has many volunteer opportunities, both medical and non-medical. There are many ways to help and we feel that you will, as a CCCHC volunteer, you will be blessed as you give of your time and resources. Thank you for your prayerful consideration of offering your gifts and talents to all of God's people through CCCHC.

VOLUNTEER JOB DESCRIPTIONS:

HOSPITALITY

• Greet client as they enter the waiting area.
• Offer refreshments.
• Explain to the client what will happen at each station in the clinic.
• Do whatever is necessary to make the client feel welcomed, relaxed and comfortable.
• Escort client to/from parking lot as needed.
• Other duties as assigned.
• Assist patient with filling out required medical forms.

CLIENT FLOW ASSISTANT

• Ensure clients get from one clinic area to the next.

TRIAGE

• Requires RN, LPN, CAN, or MOA designation.
• Take blood pressure, height/weight measurements and record on medical chart.
• Order medical screenings when necessary (glucose, cholesterol, etc.).
• Other duties as assigned.

INTERPRETERS

• Greet clients as they enter the clinic in their native language.
• Identify yourself as an interpreter and explain your language skill level to client.
• Assist client with filling our required medical forms. Some forms are available in Spanish.
• Accompany clients as they progress through the clinic stations, providing interpretation between client and provider as needed.
• Other duties as assigned.

SPIRITUAL CARE

• Discuss spiritual needs of patient and ask their permission to pray with them.
• Seek permission from patient to communicate any needs to the provider that may affect health outcomes.
• Other duties as assigned.

SET UP

• Arrive 30 minutes before clinic opens.
• Check all clinic areas and bathrooms. Clean if necessary.
• Assist with moving furniture in order to set up clinic stations.
• Put out refreshments.
• Other duties as assigned.

CLEAN UP

• Arrive ? hour before clinic closes for the evening.
• Collect volunteer sign in sheets and put in CCCHC office.
• Put away refreshments. Return furniture to where it belongs.
• Empty garbage.
• Other duties as assigned.

DISCHARGE/PATIENT EDUCATION

• Requires RN or social work background.
• Reviews medication and/or treatments prescribed by provider with client.
• Answers client's questions regarding medication/treatment, insuring the client's understanding of their role in the treatment process.
• Initiates client education as indicated.
• Provides client with outside resources to improve health outcomes.
• Records all interactions with client concerning their care in medical chart.
• Other duties as assigned.

OFFICE/CLERICAL

• Available at non-clinic times to assist with office work. Schedule to be determined by volunteer and director's needs.
• Make up new client charts.
• Refile charts, as needed.
• Make labels for charts.
• Make copies, as needed.
• Answer phones; take appointment calls.
• Clean/refill supply cabinets.
• Assist with inventory.
• Other duties as assigned.