Three volunteers per clinic who work in a team to ensure that clients are welcomed to the clinic and guided through each of the stations efficiently.
Greeter will check-in patients, assist new clients in filling out intake forms, and prepare charts for new clients.
Client Flow will escort clients to each station of the clinic (triage, social work, provider, and discharge).
Hospitality Back-up will assist both the greeter and client flow.
All three should help make clients feel welcomed, relaxed and comfortable, including light conversation with patient and family.
Discuss spiritual needs of patient and ask their permission to pray with them
Seek permission from patient to communicate any needs to the provider that may affect health outcomes
Provides volunteers with food on clinic nights
Arrive 15 minutes before clinic begins to set up food
Identify yourself as an interpreter and explain your language skill level to client
Assist patient in filling out intake forms (some forms will be available in Spanish)
Accompany clients as they progress through the clinic stations, providing interpretation between client and provider as needed
Requires LCSW status or MSW degree in progress, willing to work with LCSW
Speak with client about various social services
Must be licensed to counsel patients related to mental health issues. Required to hold any one of these licenses: Licensed Clinical Professional Counselor / Licensed Clinical Social Worker / Licensed Marriage and Family Therapist. certification/licenses, LCPC, LCSW, LMFT.